FAQs

Check out our FAQs for information and advice about the event.

Can’t find what you need? Reach out to the Future Students team at futurestudents@mq.edu.au or on (02) 9850 6767 and we’ll be glad to help.

Can I bring others with me?

Yes of course! Feel free to bring others with you. They should also register so they have access to the app and can receive event updates.

How do I get there?

Public transport services to Macquarie extend right across Sydney. A network of buses runs regularly, and our very own Macquarie University metro station is right on our doorstep. If you need to drive, complimentary parking will be available on campus for this event, with more than 4500 parking spaces. Any areas requiring boom-gate access are not included as complimentary parking. Visit the University website for travel information.

View our Open Day transport and parking map

Find us on Google Maps

I have accessibility requirements, what access do you have?

View our Accessibility map

You can also view our other Macquarie University maps

I’m planning on bringing my baby and pram. Do you have access?

View our Accessibility map

You can also view our other Macquarie University maps

Is parking available on campus?

Yes, complimentary parking will be available on campus for this event, with more than 4,500 parking spaces. Any areas requiring boom-gate access are not included as complimentary parking.

View our Open Day transport and parking map

Find us on Google maps

Are there any safe spaces on campus?

Macquarie provides a range of safe, comfortable and inclusive spaces. These will be open on Open Day between 10am and 4pm.

The Queer Room, located on the ground level, 18 Wally’s Walk (view Google map), is a safe space for students and staff who identify as lesbian, gay, bisexual, trans, queer, intersex, asexual or sex/gender diverse (LGBTQIA+).
The Women’s Room, located on the ground level, 18 Wally’s Walk (view Google map), is a space for female-identifying students and staff.
Our Sensory space, located in the foyer, 4 First Walk (view Google map), offers a place to relax, unwind, revitalise and get relief from sensory overload.

Is there a Muslim Prayer Room on campus?

Macquarie has a dedicated Muslim Prayer Room. It caters for males and females, with separate Wudu facilities.

Located at 8 Sir Christopher Ondaatje Avenue (view Google map), it will be open on Open Day between 10am and 4pm.

Are there any spaces to take a break at the event?

If you’re wanting to take a break from all of the Open Day action, head to our chill-out zones.

At the outdoor zone, located behind 1 Central Courtyard (view Google map), you can sit back and take in the view of our beautiful lake. You might also get the opportunity to give pats and cuddles to our resident therapy dogs.
For a quiet indoor break, head to the basement of 18 Wally’s Walk (view Google map). There’s ample seating to relax on – and if you’re super tired, you can have a snooze in one of our sleeping pods. The entrance is off the Central Courtyard to the right of the rainbow stairs.

Both zones are open between 10am and 4pm.

What should I do if I’ve lost – or found – something?

To collect lost property, or hand in found property, visit the Campus Security shopfront in the Library at 16 Macquarie Walk (view Google map).

To report stolen property between 10am and 4pm on Open Day, call (02) 9850 7105. After hours, call (02) 9850 7112.

I registered but didn't receive a confirmation email.

Contact the Future Students team at futurestudents@mq.edu.au or on (02) 9850 6767 and we will gladly assist you.

Will there be food and drinks available?

Yes, there will be a wide range of outlets selling food and drinks throughout the day.

Download the app from 18 July for access to special offers.

I need to update my registration details. What do I do?

Your confirmation email includes a link to update your details.

If you encounter any problems, contact the Future Students team at futurestudents@mq.edu.au or on (02) 9850 6767 and we will gladly assist you.

I can no longer make it. How do I cancel my registration?

Your confirmation email includes a link to cancel your registration.

If you encounter any problems and you wish to speak with someone, contact the Future Students team at futurestudents@mq.edu.au or on (02) 9850 6767 and we will gladly assist you.

Is there anything I need to bring?

Just yourself and your crew, plus all of your questions about Macquarie and uni life. We suggest you bring a jumper or jacket, as lecture theatres can get chilly, and wear comfortable walking shoes suitable for exploring the campus. You might also like to bring a reusable water bottle and fill up at the free filtered water fountains located across the campus.

To help plan my day, is there a way to save what info sessions, campus and faculty tours or activities I'm interested in?

Yes, there is! You can create and save your plan using our Open Day app. After you register to attend Open Day, you'll receive an email with instructions about how to download the app. To save your plan, you simply go to the session or activity you want to attend and select 'Add to my Open Day plan'. The app will be available to download from 18 July.

I can’t download the app via the App Store or Google Play. What do I do?

If you're having issues with the app, you can use the browser version instead. Your registration email contains the URL link and your unique PIN number, which you'll need to log in.

I can’t seem to log in or access the downloaded app on my phone. What do I do?

You'll have received a confirmation email with instructions on how to log in. This includes a personalised auto-login link that will open the app for you, as well as your unique PIN number to manually log in. If you're still having issues logging in, contact the Future Students team at futurestudents@mq.edu.au or on (02) 9850 6767 and we will gladly assist you.

Main campus

Wallumattagal Campus
Balaclava Road
Macquarie University NSW 2109

City campus

Angel Place
Level 24, 123 Pitt Street
Sydney NSW 2000

Event Contact

futurestudents@mq.edu.au

Acknowledgement of Country

Macquarie University acknowledges the traditional custodians of the Macquarie University land, the Wattamattagal clan of the Darug nation - whose cultures and customs have nurtured, and continue to nurture, the land since Dreamtime.